Privacy Policy

Privacy Policy

In this Privacy Policy we refer to Minto Marketplace (ABN: 45157762000). This Privacy Policy sets out the principles that apply to any personal information we collect about you or from you.

We will not sell or disclose your personal information to third parties for the purpose of allowing them to direct market their products and services.

 

1. Personal information we collect and hold about you

Depending on the product or service, the kinds of personal information which we collect and hold include:

  • your name, and contact details
  • details about your interest in shopping and shopping centre events hosted at Minto Marketplace
     

2. How we collect and hold personal information

Your personal information may be collected directly from you via social media channels, phone, email or when in person at the centre. Your personal information will be stored electronically or in paper. 

3. The purposes for which we collect, hold, use and disclose personal information

Your personal information will only be collected, stored, used and disclosed when considered necessary, including: 

  • to facilitate contact regarding any products and services;
  • communicate with you;
  • maintain and improve our products and services;
  • to provide a quote;
  • to investigate and manage any complaints;
  • where you have agreed, to send you reminders, promotions or marketing materials.

Email and Text: We may send you an email, SMS or call you for purposes of communication in relation to any goods or services being provided.

Direct Marketing: When you consent to us using your personal information to send you marketing messages via email, SMS and phone about related services, which may be of interest to you on an ongoing basis. You can unsubscribe from these notices by following the instructions on the relevant messages or by emailing office@mintomarketplace.com.au.

 

4. How you can access or correct your personal information

You have the right to request any personal information held about you. These requests will be dealt with in a reasonable time at no charge. You also have the right to request Minto Marketplace to delete, correct or update the information held about you.

 

5. Complaints

If you have a complaint about your privacy, please email office@mintomarketplace.com.au. We will attempt to resolve your concerns and your complaint will be managed promptly.